City by the Sea · Product
Varða
Every open question in the company, on one ranked list.
varða (Icelandic) — a cairn: stones raised along the route so travellers cross the highlands without losing the way.
Your day as a researcher.
Gather, rank, answer what they can
Agents read every channel while you sleep — pull out the open questions, take the ones whose answers can be found, and rank the rest by urgency and importance.
Answer the ones that need judgment
A ranked list is waiting when you arrive: the calls only you can make, and the answers the agents brought back for review. An answer can be one word, or a small thesis.
Nobody sits babysitting an agent, and no agent sits waiting on a person. You spend the day on the questions only you can answer — and each answer unblocks the work behind it.
First it surfaces the questions. Then it helps you resolve them.
Phase one · Available today
Surface the questions
A listening agent sits on the company’s channels — mail, chat, tickets, documents — and extracts the open questions. Viti, our recommendation engine, ranks them by urgency and importance. A company sees its real backlog for the first time: ordered, attributed, and tagged by effort — a quick yes/no, or a deep one.
Phase two · In build
Resolve them
Answer a question yourself, evaluate an agent’s draft, delegate it to a colleague — or release the actions the answer unblocks. Varða gathers the context and offers suggestions, but the call stays yours: a human in the loop, and an audit trail on every decision.
What is the company actually working on?
A person has their own list. So does the aggregate — the team, the department, the whole company. Each list exposes the real knowledge work at that level.
The questions waiting on your judgment, ranked.
What the team is deciding this week — and what is stuck.
Where the open calls cluster, and who they wait on.
The real backlog: the decisions nobody has made yet.
What happens when work runs on questions?
What is the company actually working on?
Open questions become the backlog — the knowledge work that today's tools hide is suddenly on the table.
A shared interface between people and agents
The decision layer — where a group of people can finally work with a group of agents.
Researchers, not babysitters
People spend the day on judgement and insight — with a human in the loop throughout.
We’re working with design partners now.
If you want to see the open questions in your own organisation — before deciding anything else — we’d like to talk.